Aptilon Multichannel Access

Overview

Increase targeted interactions and improve healthcare practitioner customer service with Aptilon ChannelHQ. Easily deliver sophisticated targeted messaging and invitations across multiple channels. Track channel interactions and provide personalized sales and marketing messages to individual practitioners.

In today’s multi-channel world, Aptilon ChannelHQ enables consistent messaging across all on-demand channels. Whether delivering and tracking targeted impressions across any website, or routing inbound HCPs using sophisticated business rules, Aptilon ChannelHQ enables control of brand presentations and interactions.

Aptilon ChannelHQ is a central component of Aptilon’s solutions portfolio and is leveraged in live meetings, self-directed, Web, and mobile interactions.

Principal Enabled Access Channels

• Product-focused websites
• Medical subject websites
• Aptilon ReachNet^SM physician access channel
• Web-based advertisements
• Mobile and tablet devices
• ReachNet^SM Emails
• Email Newsletters
• Field representatives
• Rep cards
• Representative presence indicators

Typical Usage Scenarios

Promote live meetings to healthcare practitioners using ChannelHQ to target activities through multiple channels, track practitioner access, and ensure that access is provided in accordance with pre-defined campaign business rules.

Aptilon ChannelHQ is ideal for managing and tracking any activity, wherever it is hosted. For example, Aptilon ChannelHQ can expand targeted access to an existing eDetail produced and hosted on a client’s own portal.

With Aptilon ChannelHQ

• Connect channels, improve access and interactions, and deliver your content to more consumers
• Enable consistent and managed targeting across any channel
• Provide sophisticated routing technology that ensures the most appropriate representative is selected for an on-demand call
• Provide full tracking and consistent reporting on activities across all available channels